Your privacy matters to us. This Privacy Policy explains what personal information orionplay collects from Filipino players, how it is used, and the steps we take to keep it secure. Please read this page carefully before registering or using the platform.
A clear breakdown of the personal data orionplay gathers from Filipino players and the purpose behind each type.
When you create an account on orionplay, we collect the personal details you provide during the registration process, including your full name, date of birth, email address, and contact number. This information is required to verify your identity, confirm that you meet the minimum age requirement for gaming in the Philippines, and set up your player account correctly. We may also ask for a government-issued ID as part of our Know Your Customer (KYC) process, which is a standard requirement for licensed gaming platforms operating in the Philippines. Your account data is stored securely and is only accessible to authorised personnel who need it to manage your account or comply with regulatory obligations. You are responsible for keeping your login credentials confidential, and you should notify us immediately if you suspect any unauthorised access to your account.
orionplay collects transaction data each time you make a deposit or request a withdrawal on the platform, including the amount, payment method used, transaction reference, and timestamp. This data is necessary to process your payments accurately, maintain a complete record of your financial activity on the platform, and comply with anti-money laundering (AML) requirements applicable to gaming operators in the Philippines. We do not store full payment card numbers or sensitive banking credentials on our servers — payment processing is handled through secure, third-party payment providers who operate under their own data protection standards. Transaction records are retained for the period required by applicable Philippine regulations and are used solely for the purposes of account management, dispute resolution, and regulatory reporting. If you have questions about a specific transaction, our support team can assist you using the records associated with your account.
We automatically collect certain technical information when you access and use the orionplay platform, including your IP address, device type, browser version, operating system, and session activity logs. This data helps us monitor platform performance, detect unusual or potentially fraudulent activity, and improve the overall experience for Filipino players using the platform on mobile and desktop. Usage data such as the games you play, the features you access, and the time you spend on the platform may also be collected in aggregate form to help us understand how players interact with the platform and where improvements can be made. This technical information is not used to identify you personally in isolation, but may be combined with your account data where necessary for security or compliance purposes. We use industry-standard tools to collect and process this data, and it is not shared with third-party advertisers or marketing networks.
The specific purposes for which orionplay processes your data, and the security measures in place to keep it safe.
The personal information we collect is used exclusively to operate and improve the orionplay platform for Filipino players. Specifically, we use your data to process account registrations and verify your identity, handle deposits and withdrawals in Philippine pesos, deliver platform notifications and promotional communications where you have opted in, and comply with our legal and regulatory obligations under Philippine law. We may also use aggregated, anonymised data to analyse platform trends and improve the quality of our games, features, and customer support. We do not sell your personal data to third parties, and we do not use your information for purposes beyond those stated in this Privacy Policy without your prior consent. Where we engage third-party service providers — such as payment processors or identity verification services — they are contractually required to handle your data in accordance with applicable data protection standards and only for the specific purpose for which they were engaged.
orionplay takes the security of your personal information seriously and implements a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your personal and financial information is protected in transit. Access to personal data within the platform is restricted to authorised personnel on a need-to-know basis, and all staff who handle player data are subject to confidentiality obligations. We conduct regular security reviews and maintain systems designed to detect and respond to potential data breaches promptly. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012 (Republic Act No. 10173). While we take every reasonable precaution to protect your data, no system is entirely immune to risk, and we encourage you to use a strong, unique password for your orionplay account and to keep your login details confidential at all times.
Under the Philippine Data Privacy Act, you have specific rights regarding your personal information held by orionplay.
You have the right to request a copy of the personal data that orionplay holds about you at any time. We will respond to verified access requests within the timeframe required by applicable Philippine law and provide the information in a clear, readable format.
If any personal information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update certain account details directly through your player profile, or contact our support team for assistance with more complex corrections.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations. Requests for account closure and data deletion can be submitted through our support channels.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. If you no longer wish to receive promotional communications from orionplay, you can opt out through your account settings or by contacting our support team directly.
If you have any questions about this Privacy Policy or how your personal data is handled, visit our FAQ section for quick answers or register to manage your data preferences directly from your account.